Privacy Policy

Effective Date: 4th May 2025

Neural City ("we", "our", or "us") operates the Neural City mobile application (the "App"). This Privacy Policy describes how we collect, use, and protect your information when you use our App.

1. Information We Collect

We may collect the following types of information:

a. Camera Data

We use your device's camera to allow image or video capture for the purpose of contributing urban data. We do not access or store your photos outside of what you choose to upload.

b. Location Data

With your permission, we may access your device’s location to geotag photos and videos you upload. This helps in associating the data with real-world coordinates.

c. Device Information

We may collect non-personal data such as device type, operating system version, and app usage data to improve performance and analytics.

2. How We Use Your Data

The data you provide is used solely for:

Mapping and analyzing urban infrastructure
Improving the services and performance of our platform
Ensuring content relevance and avoiding duplicates
Verifying the authenticity of user submissions

We do not sell, share, or rent your personal data to third parties.

3. Data Security

We implement industry-standard security practices to protect your data from unauthorized access, alteration, or disclosure. All uploads are stored securely and access is limited to authorized personnel only. Faces and License Plate numbers are masked as per industry practice.

4. Permissions Required

Our app may request the following permissions:

Camera – to capture images/videos within the app
Location – to geotag your contributions
Storage – to temporarily store media files before upload

You may deny these permissions, but doing so may affect app functionality.

5. Third-Party Services

We may use third-party tools (such as Firebase or Google Maps APIs) that may collect limited data under their own privacy policies. We encourage you to review their policies independently.

6. Children’s Privacy

Our app is not intended for use by children under the age of 13. If you are a parent or guardian and believe your child has submitted data, please contact us and we will delete it.

7. Your Consent

By using the app, you consent to this Privacy Policy and the collection and use of information as described.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted within the app or on our website. Continued use of the app after changes constitutes agreement to the new terms.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

📧 Email: info@neuralcity.in
📱 WhatsApp: +91 9559 107 589